Category List

Category List

矢印アイコン

About Native Camp

About Native Camp

矢印アイコン

App

矢印アイコン

Join / Leave / Rejoin

矢印アイコン

For Non-Subscribers

Plan

矢印アイコン

Fees / Payment

矢印アイコン

Coins

矢印アイコン

For Subscribers

Lessons

矢印アイコン

Operation / Settings

矢印アイコン

Tutors

矢印アイコン

Other functions

矢印アイコン

Textbooks

矢印アイコン

Payment

矢印アイコン

Troubleshooting

Connection trouble

矢印アイコン

Audio trouble

矢印アイコン

Others

矢印アイコン

Video trouble

矢印アイコン

「native camp japanese」Search Results by

Showing 1 - 10 of 155

During the lesson, the headset came out of the PC and I reconnected it, but I can no longer hear the audio.

Depending on your PC or browser, if you unplug and plug in your headset (ea...

Arrow icons

Can I still make booking requests even in a unsubscribed state?

- We apologize for the inconvenience, but members in a unsubscribed status ...

Arrow icons

I can't see the chat box. Please tell me how to fix it.

In some PCs, the chat box during the lesson may be hidden. To display the c...

Arrow icons

If I re-subscribe, can I transfer data such as chat logs, favorite tutors, and coins?

After re-subscribing, data such as previous class history and chat logs fro...

Arrow icons

Troubleshooting methods for video and audio issues (app version)

Please try the following points as a solution to the issue when using the a...

Arrow icons

Please tell me how to cancel a booking. (App version)

There are two ways to cancel a Booked Lesson in the app as follows: 【Cancel...

Arrow icons

Important

Can I change the registered credit card?

You can change the credit card you have registered.  Please refer to the fo...

Arrow icons

When should I submit my unsubscribing request?

You can apply for unsubscribing at any time, but please be aware of the fol...

Arrow icons

A network disconnection error (JSE3) occurred, and the lesson was interrupted.

At Native Camp, we use various servers to start video calls with tutors fro...

Arrow icons

If I cancel a Booked Lesson, will I get my coins back?

You can cancel your lesson for free up to 1 hour before it starts. If you c...

Arrow icons

If your problem has not been solved, kindly click here

Contact Us

Posting restricted

I'm sorry, but
posting to this bulletin board has been restricted due to a
post that falls under the prohibited items of Article 2 of the Native Camp Plaza Usage Rules.