Most Viewed FAQs

Account Sharing Policy

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No, account sharing is not allowed. Each user must register and use their own individual account, ev...

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Change App Language

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To change the display language in the app: Tap “My Page” (bottom right). Select “Other Settings”. Ta...

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Having trouble with audio or camera during a lesson (Connection issues)

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If you are experiencing issues such as not being able to hear your teacher, your teacher not hearing...

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Is the Free Trial Completely Free?

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Enrollment Fee: Starting your free trial is completely free, with no initial charge. Monthly Fee: Re...

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When is the monthly fee due?

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Free Trial Period We are currently offering a free trial period, after which the monthly fee will be...

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Category List

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