Most Viewed FAQs

Booking with Insufficient Coins (App)

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If your coins are insufficient, a message will appear at the time of booking. When you proceed, the ...

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Is the Free Trial Completely Free?

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Enrollment Fee: Starting your free trial is completely free, with no initial charge. Monthly Fee: Re...

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When is the monthly fee due?

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Free Trial Period We are currently offering a free trial period, after which the monthly fee will be...

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Booking Time Limit Before Lesson

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You can make a booking up to 5 minutes before the lesson start time. Lesson times follow a fixed sch...

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How to Resume Lessons After Card Payment Failure

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If your card payment fails: Your account will be temporarily suspended, and you won’t be able to tak...

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