Most Viewed FAQs

When is the monthly fee due?

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Free Trial Period We are currently offering a free trial period, after which the monthly fee will be...

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How to Check Your Time Zone

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The time display on the website and app changes based on your device’s time settings and region. You...

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Chat Box Not Visible

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If the chat box is not visible during a lesson, please try the following steps: Increase your screen...

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Checking Membership Status

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You can check your membership status from the "User Settings" section in the "Settings" menu. User S...

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How much bandwidth (speed) does the app use?

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The required bandwidth varies depending on whether video is enabled or not. Below are the recommende...

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