Most Viewed FAQs

How to cancel my membership

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  We'll show you how to unsubscribe. Please note that once it's done, you can't access lessons or se...

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I can't see the chat box. Please tell me how to fix it.

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In some PCs, the chat box during the lesson may be hidden. To display the chat box, please try the f...

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Can I change the registered credit card?

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You can change the credit card you have registered.  Please refer to the following procedure for how...

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When is the monthly fee due?

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Free Trial Period We are currently offering a free trial period, after which the monthly fee will be...

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How much bandwidth (speed) does the app use?

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The required bandwidth varies during the lesson depending on whether the video is displayed or not. ...

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