Most Viewed FAQs

Please tell me about the coin return policy.

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"Native Camp Coin Refund Policy" In the event that a lesson is shortened by 5 minutes or more due to...

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I can't see the chat box. Please tell me how to fix it.

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In some PCs, the chat box during the lesson may be hidden. To display the chat box, please try the f...

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Can the tutor confirm which student the review is from after the lesson?

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tutors can review the reviews, but they cannot confirm which student the review is from, so we ask f...

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How much bandwidth (speed) does the app use?

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The required bandwidth varies during the lesson depending on whether the video is displayed or not. ...

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Can I change the registered credit card?

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You can change the credit card you have registered.  Please refer to the following procedure for how...

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