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About Native Camp

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Troubleshooting

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「App」FAQs related to

Showing 1 - 10 of 36

Please tell me the recommended environment (iOS version)

"Our recommended environment for iOS devices is as follows: - Recommended d...

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How can I change the textbooks after completing the booking?

【Method】 After making a booking, if you need to change the textbooks, pleas...

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Important

Booking Request Procedure

We would like to guide you through the procedure and flow of booking reques...

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Can I check the environment with the app?

In the Native Camp app, you can check the lesson environment. After logging...

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Method to disable unused playback devices (speakers) and recording devices (microphones) (Windows only)

If there is a problem where the voice does not reach the tutor or the tutor...

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What should I do if there is a communication problem (screen freeze, screen goes completely dark, etc.) while using the app? (Android version)

"When you tap the multitasking button at the bottom of the home screen (rig...

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App update method (Android version)

The method for updating the app on an Android device is as follows: 1. Open...

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When taking the course on the app, I cannot change the screen to landscape mode.

If the screen does not switch to landscape mode even when the device is tur...

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Can I make booking requests multiple times? Is there a limit on the number of times?

You cannot send more booking requests than the number specified in the book...

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Is the booking request function available for all tutors?

Basically, you can make booking requests to all tutors regardless of nation...

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    36FAQs (1/4)

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