Category List

Category List

矢印アイコン

About Native Camp

About Native Camp

矢印アイコン

App

矢印アイコン

Join / Leave / Rejoin

矢印アイコン

For Non-Subscribers

Plan

矢印アイコン

Fees / Payment

矢印アイコン

Coins

矢印アイコン

For Subscribers

Lessons

矢印アイコン

Operation / Settings

矢印アイコン

Tutors

矢印アイコン

Other functions

矢印アイコン

Textbooks

矢印アイコン

Payment

矢印アイコン

Troubleshooting

Connection trouble

矢印アイコン

Audio trouble

矢印アイコン

Others

矢印アイコン

Video trouble

矢印アイコン

「App」FAQs related to

Showing 1 - 10 of 36

Please tell me the recommended environment (iOS version)

"Our recommended environment for iOS devices is as follows: - Recommended d...

Arrow icons

How can I change the textbooks after completing the booking?

【Method】 After making a booking, if you need to change the textbooks, pleas...

Arrow icons

Important

Booking Request Procedure

We would like to guide you through the procedure and flow of booking reques...

Arrow icons

How much bandwidth (speed) does the app use?

The required bandwidth varies during the lesson depending on whether the vi...

Arrow icons

Method to disable unused playback devices (speakers) and recording devices (microphones) (Windows only)

If there is a problem where the voice does not reach the tutor or the tutor...

Arrow icons

App update method (Android version)

The method for updating the app on an Android device is as follows: 1. Open...

Arrow icons

What should I do if there is a communication problem (screen freeze, screen goes completely dark, etc.) while using the app? (Android version)

"When you tap the multitasking button at the bottom of the home screen (rig...

Arrow icons

Can I check the environment with the app?

In the Native Camp app, you can check the lesson environment. After logging...

Arrow icons

Can I make booking requests multiple times? Is there a limit on the number of times?

You cannot send more booking requests than the number specified in the book...

Arrow icons

When taking the course on the app, I cannot change the screen to landscape mode.

If the screen does not switch to landscape mode even when the device is tur...

Arrow icons

    36FAQs (1/4)

  • <
  • 1
  • 2
  • 3
  • 4
  • >

If your problem has not been solved, kindly click here

Contact Us

Posting restricted

I'm sorry, but
posting to this bulletin board has been restricted due to a
post that falls under the prohibited items of Article 2 of the Native Camp Plaza Usage Rules.