Most Viewed FAQs

When is the monthly fee due?

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Free Trial Period We are currently offering a free trial period, after which the monthly fee will be...

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How to Check Your Time Zone

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The time display on the website and app changes based on your device’s time settings and region. You...

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Do you have other images available for profile pictures?

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We don’t provide additional default images. If you prefer a different picture, you can upload one fr...

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Video & Audio Issues (App)

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If you have video or audio problems in the app, try these steps: Tap Reconnect on the lesson screen....

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How to Check Your Membership ID

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You can find your membership ID after logging in to the app or PC. PC: Click your “Username” > “User...

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