What is a lesson request

Lesson request flow

If your favorite tutor or the tutor you want to take a lesson with doesn't have a slot open at the desired date and time, you can request a lesson from the tutor.

  • We do not guarantee that the reserved lesson will be offered at the requested date and time.

Flow until a reservation has been established

1. Booking Request

2. Request approval by tutor

3. Reservation confirmed

4. Reservation established

Send lesson request

Go to tutor page

Please go to the tutor details page of the tutor you want to take the lesson with.

Favorite tutor

"Find a tutor" → "Reservation/favorite tutor" → "Favorites/Hide"

Non-Favorite tutor

"tutor Introduction" → "tutors List"

Select your desired date and time and textbook

Please select your desired date and time and textbook you want to use in the lesson from the slot that says "Available for Reservation" on the schedule, and click "Next".
The slot button is the slot where reservation requests can be made.

Click "Request for a Lesson" to complete the reservation

"Lesson request content confirmation" will be displayed.

If there is no mistake in the request content, click "Request for a lesson" to complete the request.

Please wait for the tutor to approve your lesson request.

Lessons that are currently being requested can be checked from the Reservation List.

・Booking list

  • Requests will be automatically canceled if 72 hours has passed since the request was sent without being approved/disapproved by the tutor.
  • After sending the request, if the desired lesson time is less than 24 hours without approval/disapproval by the tutor, the request will be automatically canceled.

Reservation confirmed

Confirm the Approval of Lesson Request

If the tutor approves the reservation request, a "Reservation Confirmation" e-mail will be sent to the member's e-mail address.

Confirm the reservation

If the member selects "Reserve" within 48 hours after the tutor approves the reservation request from the member, the reserved lesson will be completed.

  • After the tutor approves the request, if the member does not select Reserve 12 hours before the lesson, the request will be automatically canceled.
  • After the tutor approves the request, you can still cancel the lesson request by selecting "Cancel Request".
  • Reservations are automatically confirmed when "Automatic Confirmation of Reservation Requests" is set to ON in User Preferences (PC)/Other Settings (APP). (Except when there are not enough coins or the maximum number of reservations has been reached.

Date and time when lesson request is available

Date and time when lesson request is available

Requests can be made from 7 days to 36 hours before the lesson start date and time.

  • Reservation requests cannot be made every Monday from 8:00 AM to 12:00 PM (UTC) due to scheduled maintenance.

Lesson request limit

Lesson request limit

Lesson requests: Up to 10 requests (up to 30 requests including reserved lessons)

A maximum of 10 lesson requests, or a maximum of 30 requests including reserved lessons.
If you see a message that you have reached your lesson request limit, please cancel another lesson requests or cancel the lesson you are currently reserving.

Lesson requests with the same tutor: Up to 4 lessons per day, including reserved lessons

You can make up to 4 lesson requests to the same tutor per day, including reserved lessons.

Maximum number of cancellations

Cancellation of ongoing lesson request: no limit

There is no limit to how many times you can cancel a lesson request.
After the reservation is established, the rules of the reserved lesson will be applied.

・Rules for Booked Lessons

Posting restricted

I'm sorry, but
posting to this bulletin board has been restricted due to a
post that falls under the prohibited items of Article 2 of the Native Camp Plaza Usage Rules.