Most Viewed FAQs

Steps of Profile Change: Gender/Date of Birth

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You can change your profile (Gender / Date of Birth) from the user settings page.  After logging in,...

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Can I make consecutive bookings with the same tutor?

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You can make consecutive bookings with the same tutor, up to 4 lessons on the same day. After each l...

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How to cancel my membership

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  We'll show you how to unsubscribe. Please note that once it's done, you can't access lessons or se...

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The authentication and payment with the credit card could not be completed.

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If you can't authenticate or pay with your credit card, please consider the following possibilities:...

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Where can I check my membership status?

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You can check the membership status from the "User Settings" in the "Settings" menu. User Settings >

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