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Category List

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About Native Camp

About Native Camp

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App

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For Non-Subscribers

Plan

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For Subscribers

Lessons

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Operation / Settings

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Other functions

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Textbooks

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Troubleshooting

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Audio trouble

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Others

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Video trouble

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「free trial available」Search Results by

Showing 1 - 10 of 113

Important

New

How to re-subscribe/start free trial

With the following steps, you can proceed with re-subscribing our service. ...

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I can't see the chat box. Please tell me how to fix it.

In some PCs, the chat box during the lesson may be hidden. To display the c...

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I am taking lessons on both my smartphone and PC. When canceling my membership, do I need to go through the cancellation process on both devices?

When you unsubscribe, if you unsubscribe from either the PC or app, it will...

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How much bandwidth (speed) does the app use?

The required bandwidth varies during the lesson depending on whether the vi...

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Important

New

Is the Free Trial Completely Free?

Free Trial Enrollment Fee: There is no fee when starting your free trial, a...

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Troubleshooting methods for video and audio issues (app version)

Please try the following points as a solution to the issue when using the a...

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How far in advance can I make a booking before the start of the lesson?

Regarding bookings, it is possible to make a booking up to 5 minutes before...

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Important

Can I change the registered credit card?

You can change the credit card you have registered.  Please refer to the fo...

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A network disconnection error (JSE3) occurred, and the lesson was interrupted.

At Native Camp, we use various servers to start video calls with tutors fro...

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Important

How to Use a Coupon for Re-subscription Payment

Please follow the steps below to use a coupon for re-subscription payment. ...

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