Most Viewed FAQs

Is the Free Trial Completely Free?

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Free Trial Enrollment Fee: There is no fee when starting your free trial, as the payment is processe...

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When is the monthly fee due?

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Free Trial Period We are currently offering a free trial period, after which the monthly fee will be...

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Can I change the registered credit card?

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Yes, you can change your registered credit card. How to change: On PC: Log in and go to User Setting...

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Can't see the chat box?

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I can’t see the chat box. How do I fix it? On some PCs, the chat box may be hidden during lessons. T...

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Can I share my account with others?

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No. Sharing your account with family members or others is prohibited. Please register and use separa...

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