Most Viewed FAQs

I can't see the chat box. Please tell me how to fix it.

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In some PCs, the chat box during the lesson may be hidden. To display the chat box, please try the f...

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Troubleshooting methods for video and audio issues (app version)

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Please try the following points as a solution to the issue when using the app: - Press the reconnect...

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Booking Request Procedure

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We would like to guide you through the procedure and flow of booking requests:   For PC: Open the tu...

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How to re-subscribe/start free trial

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With the following steps, you can proceed with re-subscribing our service. *After re-subscribing, yo...

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Is it possible to record conversations with the tutor during lessons?

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All lessons are automatically recorded and can be played back in the lesson history 'Listen to audio...

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