Most Viewed FAQs

Useful Japanese Phrases During Lessons

Arrow icons

If you’re not sure how to express something in Japanese during a lesson, you can use the “Helpful Ph...

Details

When is the monthly fee due?

Arrow icons

Free Trial Period We are currently offering a free trial period, after which the monthly fee will be...

Details

Is the Free Trial Completely Free?

Arrow icons

Enrollment Fee: Starting your free trial is completely free, with no initial charge. Monthly Fee: Re...

Details

Video & Audio Issues (App)

Arrow icons

If you have video or audio problems in the app, try these steps: Tap Reconnect on the lesson screen....

Details

Chat Box Not Visible

Arrow icons

If the chat box is not visible during a lesson, please try the following steps: Increase your screen...

Details

Category List

If your question was not answered, click here.

Posting restricted

I'm sorry, but
posting to this bulletin board has been restricted due to a
post that falls under the prohibited items of Article 2 of the Native Camp Plaza Usage Rules.