Most Viewed FAQs

Where can I confirm my membership ID?

Arrow icons

After logging in to your PC or app, you can check the following page. [For PC users] Username > User...

Details

Can the tutor confirm which student the review is from after the lesson?

Arrow icons

tutors can review the reviews, but they cannot confirm which student the review is from, so we ask f...

Details

I can't see the chat box. Please tell me how to fix it.

Arrow icons

In some PCs, the chat box during the lesson may be hidden. To display the chat box, please try the f...

Details

Troubleshooting methods for video and audio issues (app version)

Arrow icons

Please try the following points as a solution to the issue when using the app: - Press the reconnect...

Details

How much bandwidth (speed) does the app use?

Arrow icons

The required bandwidth varies during the lesson depending on whether the video is displayed or not. ...

Details

Category List

If your question was not answered, click here.

Posting restricted

I'm sorry, but
posting to this bulletin board has been restricted due to a
post that falls under the prohibited items of Article 2 of the Native Camp Plaza Usage Rules.