FAQ les plus consultées

I can't see the chat box. Please tell me how to fix it.

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In some PCs, the chat box during the lesson may be hidden. To display the chat box, please try the f...

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Can I change the registered credit card?

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You can change the credit card you have registered.  Please refer to the following procedure for how...

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Is the Free Trial Completely Free?

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Free Trial Enrollment Fee: There is no fee when starting your free trial, as the payment is processe...

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When is the monthly fee due?

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Free Trial Period We are currently offering a free trial period, after which the monthly fee will be...

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Can I share and use the account?

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We apologize, but in order to prevent unauthorized use of accounts, we prohibit sharing one account ...

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