Most Viewed FAQs

I can't see the chat box. Please tell me how to fix it.

Arrow icons

In some PCs, the chat box during the lesson may be hidden. To display the chat box, please try the f...

Details

Can I still make booking requests even in a unsubscribed state?

Arrow icons

- We apologize for the inconvenience, but members in a unsubscribed status cannot use the booking re...

Details

During the lesson, the headset came out of the PC and I reconnected it, but I can no longer hear the audio.

Arrow icons

Depending on your PC or browser, if you unplug and plug in your headset (earphones) after starting u...

Details

If I re-subscribe, can I transfer data such as chat logs, favorite tutors, and coins?

Arrow icons

After re-subscribing, data such as previous class history and chat logs from before Unsubscribing wi...

Details

Please tell me how to cancel a booking. (App version)

Arrow icons

There are two ways to cancel a Booked Lesson in the app as follows: 【Cancel from the booking list】 1...

Details

Category List

If your question was not answered, click here.

Posting restricted

I'm sorry, but
posting to this bulletin board has been restricted due to a
post that falls under the prohibited items of Article 2 of the Native Camp Plaza Usage Rules.